Human support

SomniTine Support

Need help with the instrument, audio, haptics, or Lifetime Pro? Email us and include your iOS version plus a short description of what happened.

Email support@borealbit.com

Restore Lifetime Pro

  1. Open SomniTine and go to Settings.
  2. Under Access & Billing, choose Restore Purchases.
  3. Make sure the device uses the Apple Account that made the purchase.

Lifetime Pro is a one-time, non-consumable purchase. There is no subscription. If restoration still fails, contact us at the address above.

Audio or haptics are unavailable

  • Check the volume limit in SomniTine Settings and the device volume.
  • Disconnect Bluetooth audio temporarily to rule out routing issues.
  • Haptic feedback depends on the capabilities and settings of your device.
  • Close and reopen the app after changing audio routes.

Privacy and local data

SomniTine has no account and does not use remote analytics or ad tracking. You can remove local app data from Settings. Deleting local data does not cancel or erase an App Store purchase; you can restore Lifetime Pro afterward.

Policies

Read the Privacy Policy and Terms of Service.

You can also open the query-free official App Store listing.